Statement of use |
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ProSiebenSat.1 Group has reported in accordance with the GRI Standards for the period 2022. |
GRI 1 used |
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GRI 1: Foundation 2021 |
Applicable GRI Sector Standard(s) |
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No applicable GRI Sector Standard |
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OMISSION |
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LOCATION |
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REQUIREMENT(S) OMITTED |
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EXPLANATION |
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GRI SECTOR STANDARD REF. NO. |
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SDGs |
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Information |
GRI 2: General Disclosures 2021 |
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2-1 Organizational details |
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Group Management Report (Our Group: Basic Principles (Organization and Group Strcuture) |
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A gray cell indicates that reasons for omission are not permitted for the disclosure or that a GRI Sector Standard reference number is not available. |
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2-2 Entities included in the organization’s sustainability reporting |
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To our Shareholders (ProSiebenSat.1 Media SE Share, Sustainability (Reporting Scope and Data Collection)) |
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2-3 Reporting period, frequency and contact point |
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To our Shareholders (Sustainability) |
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The reporting period for the Group management report and the consolidated financial report as well as the Sustainability Report is the financial year 2022. The reporting period for these reports is therefore the same. The Sustainability Report is reported yearly. The Annual Report, which includes the Sustainability Report, will be published on April 28, 2023. |
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2-4 Restatements of information |
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Not available, as no restatements in 2022. |
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There were no restatements in 2022. |
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2-5 External assurance |
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Information (Explanatory Notes on Reporting Principles, Independent Auditor's Report) |
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2-6 Activities, value chain and other business relationships |
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b. ii. |
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Not applicable |
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Due to the focus on entertainment and digital offerings, physical supply chains and downstream supply chains are of minor importance. There are no changes compared to the previous reporting period. |
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2-7 Employees |
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To our Shareholders (Sustainability: Employees) |
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b. iii. |
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Not applicable |
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This type of employment is not relevant for the Group and no siginifcant number of employees with non-guaranteed hours exists in the Group. |
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5, (8), 10 |
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2-8 Workers who are not employees |
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2-8 |
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Not applicable |
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There is no significant number of workers who are not emplyoees. |
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(8), (9) |
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2-9 Governance structure and composition |
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To our Shareholders (Report of the Supervisory Board (Cooperation between the Executive Board and the Supervisory Board, Report on the Work of the Committees) |
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5, (8), 10, |
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The requirements for the appointment of the Supervisory Board do not contain any requirements regarding the inclusion of under-represented social groups according to German law. |
2-10 Nomination and selection of the highest governance body |
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(5) |
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2-11 Chair of the highest governance body |
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According to the German stock corporation act/corporate law, members of the Supervisory Board cannot be members of the Excecutive Board at the same time. |
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2-12 Role of the highest governance body in overseeing the management of impacts |
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To our Shareholders (Management Declaration (Management and Monitoring: Executive Board) |
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2-13 Delegation of responsibility for managing impacts |
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To our Shareholders (Management Declaration (Management and Monitoring: Executive Board, Working Procedures of the Executive Board) |
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2-14 Role of the highest governance body in sustainability reporting |
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To our Shareholders (Sustainability (Reporting Standards and Material Topics)) |
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(12) |
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The nonfinancial/Sustainability Report is approved yearly by the Executive Board. |
2-15 Conflicts of interest |
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To our Shareholders (Report of the Supervisory Board (Conflict of Interest)) |
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16 |
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2-16 Communication of critical concerns |
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To our Shareholders (Management Declaration (Management and Monitoring, Working Procedures of the Executive Board, Working Procedures of the Supervisory Board) |
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b. |
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Confidentiality constraints |
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We ask our employees and externals to report to us about possible critical incidents or violations of the law. All possible violations coming in via the whistleblowing are reported to the Executive Board members. Detailed information on critical concerns, i.e. anti-corruption, antitrust law, information and data security, and other significant instances of non-compliance with laws and regulations are reported in the respective paragraphs of the non-financial report/Sustainability Report. Other critical concerns are not reported due to confidentiality constraints. |
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16 |
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2-17 Collective knowledge of the highest governance body |
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To our Shareholders (Report of the Supervisory Board (Corporate Governance) |
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4 |
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In the reporting period 2022, a Supervsiory Board meeting was held on August 29, in which an update regarding significant corporate governance topics, with involvement of an external law firm, took place. The update of the German Corporate Governance Codex of June 2022 in particular contains the inclusion of sustainability topics (social and ecological topics). The Executive and the Supervisory Board of ProSiebenSat.1 Media SE have declared in their statement made on December 22, 2022, that future recommendations by the „Regierungskommission Deutscher Corporate Governance Kodex“ will be taken into account as stated on June 27, 2022 in the officially published version (of April 28, 2022) of the Bundesanzeiger. |
2-18 Evaluation of the performance of the highest governance body |
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To our Shareholders (Management Declaration (Working Procedures of the Supervisory Board)) |
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c. |
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Not applicable |
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No measures were taken. |
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2-19 Remuneration policies |
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(8), 10 |
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2-20 Process to determine remuneration |
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To our Shareholders (Compensation Report) |
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2-21 Annual total compensation ratio |
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10 |
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2-22 Statement on sustainable development strategy |
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(12) |
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2-23 Policy commitments |
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To our Shareholders (Sustainability (Sustainability Strategy)) |
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(8), 10, 16 |
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2-24 Embedding policy commitments |
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4, 16 |
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Guidelines are approved by the Executive Board and communicated by Group Compliance. The local management is responsible for compliance with these guidelines. By way of the signature of their contracts, employees are required to comply with guidelines. |
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2-25 Processes to remediate negative impacts |
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To our Shareholders (Sustainability (Governance & Compliance)) |
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16 |
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2-26 Mechanisms for seeking advice and raising concerns |
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To our Shareholders (Sustainability (Governance & Compliance)) |
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16 |
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2-27 Compliance with laws and regulations |
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To our Shareholders (Sustainability (Governance & Compliance)) |
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16 |
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In the reporting period, there was a fine to the sum of EUR 800 due to an unmarked advertising spot, which in turn resulted in a slight extension of the maximum allowed advertising time. In 2021, there were two incidents of fines, each to the sum of EUR 275 due to a late hand-in of view material to an agency. |
2-28 Membership associations |
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16, 17 |
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Our selected memberships:
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2-29 Approach to stakeholder engagement |
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To our Shareholders (Sustainability (Reporting Standard and Material Topics, Society)) |
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5, 10, 17 |
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2-30 Collective bargaining agreements |
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(8), 10, 16 |
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ProSiebenSat.1 does not have any collective bargaining agreements. For their work, our employees receive a compensation based on market standard, which at the minimum complies with the respective legal minimum standards, including, on many sites, further additional corporate benefits. |
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REQUIREMENT(S) OMITTED |
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EXPLANATION |
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GRI SECTOR STANDARD REF. NO. |
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SDGs |
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Information |
GRI 3: Material Topics 2021 |
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3-1 Process to determine material topics |
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To our Shareholders (Sustainability (Reporting Standards and Material Topics)) |
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A gray cell indicates that reasons for omission are not permitted for the disclosure or that a GRI Sector Standard reference number is not available. |
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For the reporting year 2022 the materiality analysis carried out in the previous year was applied as valid again. This decision was approved by the Executive Board. Therefore there are no significant changes in relation to the materiality analysis or further material topics. |
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3-2 List of material topics |
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To our Shareholders (Sustainability (Reporting Standards and Material Topics)) |
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For the reporting year 2022 the materiality analysis carried out in the previous year was applied as valid again. This decision was approved by the Executive Board. Therefore there are no significant changes in relation to the materiality analysis or further material topics. |
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LOCATION |
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REQUIREMENT(S) OMITTED |
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REASON |
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EXPLANATION |
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GRI SECTOR STANDARD REF. NO. |
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SDGs |
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Information |
GRI 201: Economic Performance 2016 |
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3-3 Management of material topics |
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Group Management Report (Report on the Economic Position: The Finanacial Year 2022) |
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201-1 Direct economic value generated and distributed |
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Group Management Report (Report on the Economic Position: The Finanacial Year 2022 (Group Earnings)) |
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(8), (9) |
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201-2 Financial implications and other risks and opportunities due to climate change |
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(8), 17 |
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A risk analysis carried out in 2022 and continued in 2023 has found no risks with the potential to generate substantive changes in operations, revenue, or expenditure. |
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OMISSION |
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DISCLOSURE |
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LOCATION |
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REQUIREMENT(S) OMITTED |
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EXPLANATION |
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GRI SECTOR STANDARD REF. NO. |
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SDGs |
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Information |
GRI 205: Anti-corruption 2016 |
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3-3 Management of material topics |
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205-1 Operations assessed for risks related to corruption |
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To our Shareholders (Sustainability (Governance & Compliance: Anti-corruption and Antitrust Law)) |
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16 |
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To receive an independent review of the Compliance Management System, an external auditor carried out an audit for the part of anti-corruption in 2022. |
205-2 Communication and training about anti-corruption policies and procedures |
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To our Shareholders (Sustainability (Governance & Compliance)) |
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4, 16 |
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205-3 Confirmed incidents of corruption and actions taken |
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To our Shareholders (Sustainability (Governance & Compliance: Anti-corruption and Antitrust Law)) |
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16 |
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OMISSION |
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REQUIREMENT(S) OMITTED |
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REASON |
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EXPLANATION |
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GRI SECTOR STANDARD REF. NO. |
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SDGs |
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Information |
GRI 206: Anti-competitive Behavior 2016 |
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3-3 Management of material topics |
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206-1 Legal actions for anti-competitive behavior, anti-trust, and monopoly practices |
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To our Shareholders (Sustainability (Governance & Compliance)) |
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10, 16 |
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OMISSION |
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DISCLOSURE |
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REQUIREMENT(S) OMITTED |
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EXPLANATION |
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GRI SECTOR STANDARD REF. NO. |
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SDGs |
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Information |
GRI 302: Energy 2016 |
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3-3 Management of material topics |
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302-1 Energy consumption within the organization |
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To our Shareholders (Sustainability (Climate & Environment)) |
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(7), (8), (12), 13 |
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302-2 Energy consumption outside of the organization |
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302-2 |
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Information unavailable/incomplete |
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Data on energy consumption outside of the organization are currently not yet available, but will likely be made available in future with further Scope 3 data. |
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(7), (8), (12), 13 |
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302-3 Energy intensity |
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To our Shareholders (Sustainability (Climate & Environment)) |
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(7), (8), (12), 13 |
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302-4 Reduction of energy consumption |
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To our Shareholders (Sustainability (Climate & Environment)) |
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(7), (8), (12), 13 |
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302-5 Reductions in energy requirements of products and services |
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302-5 |
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Information unavailable/incomplete |
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Downstream CO2 and energy Scope 3 data are currently not yet available (e.g. for streaming offering), however these will likely be made available in greater detail in future. |
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(7), (8), (12), 13 |
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OMISSION |
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DISCLOSURE |
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REQUIREMENT(S) OMITTED |
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EXPLANATION |
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GRI SECTOR STANDARD REF. NO. |
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SDGs |
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Information |
GRI 305: Emissions 2016 |
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3-3 Management of material topics |
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305-1 Direct (Scope 1) GHG emissions |
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To our Shareholders (Sustainability (Climate & Environment: Emissions)) |
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c. |
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Not applicable |
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No biogenic CO2 emissions. |
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(3), (12), 13, (14), (15) |
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305-2 Energy indirect (Scope 2) GHG emissions |
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To our Shareholders (Sustainability (Climate & Environment: Emissions)) |
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(3), (12), 13, (14), (15) |
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305-3 Other indirect (Scope 3) GHG emissions |
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To our Shareholders (Sustainability (Climate & Environment: Emissions)) |
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c. |
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Information unavailable/incomplete |
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Scope 3 data is currently not yet available (e.g. for streaming offerings), however these will likely be made available in future. |
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(3), (12), 13, (14), (15) |
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305-4 GHG emissions intensity |
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To our Shareholders (Sustainability (Climate & Environment: Emissions)) |
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13, (14), (15) |
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305-5 Reduction of GHG emissions |
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To our Shareholders (Sustainability (Climate & Environment: Emissions)) |
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13, (14), (15) |
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305-6 Emissions of ozone-depleting substances (ODS) |
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305-6 |
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Not applicable |
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The substances described in GRI 305-6 only occur in very low quantities in the Group's operations. |
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13, (14), (15) |
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305-7 Nitrogen oxides (NOX), sulfur oxides (SOX), and other significant air emissions |
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305-7 |
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Not applicable |
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The substances described in GRI 305-7 only occur in very low quantities in the Group's operations. |
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13, (14), (15) |
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OMISSION |
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REQUIREMENT(S) OMITTED |
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EXPLANATION |
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GRI SECTOR STANDARD REF. NO. |
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SDGs |
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Information |
GRI 306: Waste 2020 |
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3-3 Management of material topics |
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306-1 Waste generation and significant waste-related impacts |
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To our Shareholders (Sustainability (Climate & Environment)) |
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(3), (6), (12), 13, (15) |
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306-2 Management of significant waste-related impacts |
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To our Shareholders (Sustainability (Climate & Environment)) |
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b. c. |
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Not applicable |
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The information on 306-2 b. and c. are not relevant for our impact regarding waste. Due to our operations at ProSiebenSat.1 Group, we mainly have waste resulting from common office operations, which is then, via certified waste disposal partners, directed into re-use or environmentally friendly waste disposal. |
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(3), (6), (12), 13, (15) |
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306-3 Waste generated |
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To our Shareholders (Sustainability (Climate & Environment)) |
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(3), (6), (12), 13, (15) |
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Total weight is reported. Further details not material, as not material for the understanding of our impact. |
306-4 Waste diverted from disposal |
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306-4 |
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Not applicable |
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The information on 306-4 are not relevant for our impact regarding waste. Due to our operations at ProSiebenSat.1 Group, we mainly have waste resulting from common office operations, which is then, via certified waste disposal partners, directed into re-use or environmentally friendly waste disposal. |
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(3), (6), (12), 13, (15) |
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306-5 Waste directed to disposal |
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306-5 |
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Not applicable |
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The information on 306-5 are not relevant for our impact regarding waste. Due to our operations at ProSiebenSat.1 Group, we mainly have waste resulting from common office operations, which is then, via certified waste disposal partners, directed into re-use or environmentally friendly waste disposal. |
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(3), (6), (12), 13, (15) |
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OMISSION |
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GRI SECTOR STANDARD REF. NO. |
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SDGs |
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Information |
GRI 401: Employment 2016 |
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3-3 Management of material topics |
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401-1 New employee hires and employee turnover |
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To our Shareholders (Sustainability (Employees: Overview of Key Employee Figures)) |
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5, (8), 10 |
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401-2 Benefits provided to full-time employees that are not provided to temporary or part-time employees |
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401-2 |
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Not applicable |
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There are no significant benefits of such nature. Therefore the information requested in GRI 401-2 is not relevant for our impact regarding the material topic employment. |
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(8), 10 |
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401-3 Parental leave |
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401-3 |
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Information unavailable/incomplete |
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Parental leave is offered group-wide according to national labour law. The information requested in GRI 401-3 are currently not collected on a group level and consolidated and can therefore not be reported. |
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5 |
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OMISSION |
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DISCLOSURE |
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EXPLANATION |
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GRI SECTOR STANDARD REF. NO. |
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SDGs |
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Information |
GRI 402: Labor/Management Relations 2016 |
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3-3 Management of material topics |
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402-1 Minimum notice periods regarding operational changes |
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(8) |
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The deadline for notices regarding operational changes is usually one month. All essential companies at the Unterföhring site, the station PULS 4 in Vienna, the ATV Privat TV GmbH & Co. KG in Vienna, and the sales offices of Seven.One Media and Seven.One AdFactory as well as SAT.1 Norddeutschland are represented by an employee representative. Furthermore, the European Employee Board (EEB) represents the employees of the Group on a European level. In addition, there is also a disability representative in Unterföhring. |
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OMISSION |
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DISCLOSURE |
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REQUIREMENT(S) OMITTED |
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EXPLANATION |
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GRI SECTOR STANDARD REF. NO. |
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SDGs |
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Information |
GRI 403: Occupational Health and Safety 2018 |
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3-3 Management of material topics |
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403-1 Occupational health and safety management system |
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To our Shareholders (Sustainability (Employees: Health and Safety)) |
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(3), (8) |
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403-2 Hazard identification, risk assessment, and incident investigation |
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403-2 |
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Not applicable |
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Due to the type of operations in the Group and the segments, typical aspects of work safety are not material. Rather, the health management at ProSiebenSat.1 Group focuses on work-related health management aspects such as (re-) integration management, flexible working hours and sabbaticals as well as preventive offerings for physical and mental well-being. Therefore, the GRI information on GRI 403-2 in relation to the topic of occupational safety is not material for the understanding of our impact in relation to the material topic occupational safety. |
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(3), (8) |
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403-3 Occupational health services |
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To our Shareholders (Sustainability (Employees: Health and Safety)) |
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(3), (8) |
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403-4 Worker participation, consultation, and communication on occupational health and safety |
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403-4 |
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Not applicable |
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Due to the type of operations in the Group and the segments, typical aspects of work safety are not material. Rather, the health management at ProSiebenSat.1 Group focuses on work-related health management aspects such as (re-) integration management, flexible working hours, and sabbaticals as well as preventive offerings for physical and mental well-being. Therefore, the GRI information on GRI 403-4 in relation to the topic of occupational safety is not material for the understanding of our impact in relation to the material topic occupational safety. |
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(3), 4 |
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403-5 Worker training on occupational health and safety |
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403-5 |
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Not applicable |
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Due to the type of operations in the Group and the segments, typical aspects of work safety are not material. Rather, the health management at ProSiebenSat.1 Group focuses on work-related health management aspects such as (re-) integration management, flexible working hours, and sabbaticals as well as preventive offerings for physical and mental well-being. Therefore, the GRI information on GRI 403-5 in relation to the topic of occupational safety is not material for the understanding of our impact in relation to the material topic occupational safety. |
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(3), 4 |
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403-6 Promotion of worker health |
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To our Shareholders (Sustainability (Employees: Health and Safety)) |
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403-6 a. |
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Information unavailable/incomplete |
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Due to the type of operations in the Group and the segments, typical aspects of work safety are not material. Rather, the health management at ProSiebenSat.1 Group focuses on work-related health management aspects such as (re-) integration management, flexible working hours, and sabbaticals as well as preventive offerings for physical and mental well-being. Therefore, the GRI information on GRI 403-6a in relation to the topic of occupational safety is not material for the understanding of our impact in relation to the material topic occupational safety. |
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(3), 4 |
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403-7 Prevention and mitigation of occupational health and safety impacts directly linked by business relationships |
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403-7 |
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Not applicable |
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Due to the type of operations in the Group and the segments, typical aspects of work safety are not material. Rather, the health management at ProSiebenSat.1 Group focuses on work-related health management aspects such as (re-) integration management, flexible working hours, and sabbaticals as well as preventive offerings for physical and mental well-being. Therefore, the GRI information on GRI 403-7 in relation to the topic of occupational safety is not material for the understanding of our impact in relation to the material topic occupational safety. |
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(3), (8) |
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403-8 Workers covered by an occupational health and safety management system |
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403-8 |
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Not applicable |
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Due to the type of operations in the Group and the segments, typical aspects of work safety are not material. Rather, the health management at ProSiebenSat.1 Group focuses on work-related health management aspects such as (re-) integration management, flexible working hours, and sabbaticals as well as preventive offerings for physical and mental well-being. Therefore, the GRI information on GRI 403-8 in relation to the topic of occupational safety is not material for the understanding of our impact in relation to the material topic occupational safety. |
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(3), 4, (8) |
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403-9 Work-related injuries |
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403-9 |
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Not applicable |
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Due to the type of operations in the Group and the segments, typical aspects of work safety are not material. Rather, the health management at ProSiebenSat.1 Group focuses on work-related health management aspects such as (re-) integration management, flexible working hours, and sabbaticals as well as preventive offerings for physical and mental well-being. Therefore, the GRI information on GRI 403-9 in relation to the topic of occupational safety is not material for the understanding of our impact in relation to the material topic occupational safety. |
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(3), (8) |
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403-10 Work-related ill health |
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403-10 |
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Not applicable |
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Due to the type of operations in the Group and the segments, typical aspects of work safety are not material. Rather, the health management at ProSiebenSat.1 Group focuses on work-related health management aspects such as (re-) integration management, flexible working hours, and sabbaticals as well as preventive offerings for physical and mental well-being. Therefore, the GRI information on GRI 403-10 in relation to the topic of occupational safety is not material for the understanding of our impact in relation to the material topic occupational safety. |
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(3), (8) |
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OMISSION |
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||||
DISCLOSURE |
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LOCATION |
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REQUIREMENT(S) OMITTED |
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REASON |
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EXPLANATION |
|
GRI SECTOR STANDARD REF. NO. |
|
SDGs |
|
Information |
GRI 404: Training and Education 2016 |
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3-3 Management of material topics |
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To our Shareholders (Sustainability (Reporting Standards and Material Topics, Employees)) |
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404-1 Average hours of training per year per employee |
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4, 5, (8), 10 |
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404-2 Programs for upgrading employee skills and transition assistance programs |
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404-2 |
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Information unavailable/incomplete |
|
This information is currently not collected centrally and can therefore not be reported on a Group level. |
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4, 5, (8), 10 |
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404-3 Percentage of employees receiving regular performance and career development reviews |
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404-3 |
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Information unavailable/incomplete |
|
This information is currently not collected centrally and can therefore not be reported on a Group level. |
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4, 5 |
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OMISSION |
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||||
DISCLOSURE |
|
LOCATION |
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REQUIREMENT(S) OMITTED |
|
REASON |
|
EXPLANATION |
|
GRI SECTOR STANDARD REF. NO. |
|
SDGs |
|
Information |
GRI 405: Diversity and Equal Opportunity 2016 |
||||||||||||||
3-3 Management of material topics |
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405-1 Diversity of governance bodies and employees |
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5, (8), 10 |
|
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405-2 Ratio of basic salary and remuneration of women to men |
|
|
|
405-2 |
|
Information unavailable/incomplete |
|
Compensation levels are solely based on the exercised functions at ProSiebenSat.1 Group and are therefore gender neutral. A fair compensation in line with market standards is assured through various mechanisms, such as position assessments and benchmarking reviews, as well as compliance with legal requirements (Allgemeines Gleichbehandlungsgesetz; Entgelttranzparenzgesetz). For a useful comparison of the compensation of men and women, comparable positions as well as necessary qualifications, experiences etc. need to be taken into account. The sole comparison of the average compensation of men and women does not consider these necessary aspects and therefore does not produce a valid comparison. Therefore, this KPI is not assessed and consolidated on a Group level. |
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5, (8), 10 |
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OMISSION |
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||||
DISCLOSURE |
|
LOCATION |
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REQUIREMENT(S) OMITTED |
|
REASON |
|
EXPLANATION |
|
GRI SECTOR STANDARD REF. NO. |
|
SDGs |
|
Information |
GRI 406: Non-discrimination 2016 |
||||||||||||||
3-3 Management of material topics |
|
To our Shareholders (Sustainability (Reporting Standards and Material Topics, Society)) |
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|
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406-1 Incidents of discrimination and corrective actions taken |
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|
b. ii |
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Confidentiality constraints |
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|
5, (8), 10 |
|
As the measure was of a disciplinary, labour law nature, we state condifentiality constraints. The incident was not followed by a legal complaint. |
|
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|
OMISSION |
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|
|
|
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|
||||
DISCLOSURE |
|
LOCATION |
|
REQUIREMENT(S) OMITTED |
|
REASON |
|
EXPLANATION |
|
GRI SECTOR STANDARD REF. NO. |
|
SDGs |
|
Information |
GRI 415: Public Policy 2016 |
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3-3 Management of material topics |
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415-1 Political contributions |
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10, 16 |
|
As a media company, political independence is of utmost importance. No donations or (financial) gifts to politicians, political parties, organisations with political affiliations, or political organisations can be made at ProSiebenSat.1. In 2022, the Group has, as in the previous year, made no financial or in-kind donations. |
|
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|
OMISSION |
|
|
|
|
|
|
||||
DISCLOSURE |
|
LOCATION |
|
REQUIREMENT(S) OMITTED |
|
REASON |
|
EXPLANATION |
|
GRI SECTOR STANDARD REF. NO. |
|
SDGs |
|
Information |
GRI 416: Customer Health and Safety 2016 |
||||||||||||||
3-3 Management of material topics |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
416-1 Assessment of the health and safety impacts of product and service categories |
|
To our Shareholders (Sustainability (Governance & Compliance)) |
|
|
|
Not applicable |
|
For this disclosure requirement, only the impact regarding the aspects data protection, information security, protection of minors and media regulation concerning our products and services are relevant. As there is no categorisation of all aspects a disclosure in form of percent is not possible. |
|
|
|
(3), 16 |
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416-2 Incidents of non-compliance concerning the health and safety impacts of products and services |
|
To our Shareholders (Sustainability (Governance & Compliance)) |
|
|
|
|
|
|
|
|
|
(3), 16 |
|
For this disclosure requirement, only the impact regarding the aspects data protection, information security, protection of minors and media regulation concerning our products and services are relevant. |
|
|
|
|
OMISSION |
|
|
|
|
|
|
||||
DISCLOSURE |
|
LOCATION |
|
REQUIREMENT(S) OMITTED |
|
REASON |
|
EXPLANATION |
|
GRI SECTOR STANDARD REF. NO. |
|
SDGs |
|
Information |
GRI 418: Customer Privacy 2016 |
||||||||||||||
3-3 Management of material topics |
|
|
|
|
|
|
|
|
|
|
|
|
|
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418-1 Substantiated complaints concerning breaches of customer privacy and losses of customer data |
|
To our Shareholders (Sustainability (Governance & Compliance)) |
|
|
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16 |
|
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